Privacy Policy

Last updated: 1 January 2025

This Privacy Policy explains how Roamquora ("we", "us", "our"), operated at roamquora.com, collects and processes personal data when you visit our website or submit an inquiry. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws.

1. Information We Collect

We collect personal information in the following ways:

• Contact Forms: When you submit an inquiry, we collect your name, email address, and any information you provide in your message (such as travel destinations, dates, and preferences).
• Cookies and Usage Data: We collect standard browsing data including IP address, browser type, pages visited, and time spent on the site. See our Cookies Policy for details.
• Email Correspondence: If you contact us directly by email, we retain those communications.

2. How We Use Your Information

We use your personal data solely for the following purposes:

• To respond to your travel planning inquiries and provide requested guidance
• To improve and maintain our website
• To comply with legal obligations
• To analyse website usage through anonymised analytics

We do not use your data for marketing, advertising, or any commercial purpose beyond responding to your inquiry. We do not sell, rent, or share your personal data with third parties for commercial gain.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interest: To respond to your inquiries and provide travel planning guidance
• Consent: For optional cookies and analytics where you have given explicit consent
• Legal obligation: Where required by law

4. Data Retention

We retain personal data collected through contact forms for a period of up to 24 months from the date of your last contact with us. Email correspondence is retained for up to 36 months. You may request deletion of your data at any time by contacting us at info@roamquora.com.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at info@roamquora.com.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our website may use limited third-party services for analytics purposes (such as anonymised traffic analysis). These services are bound by their own privacy policies and are not permitted to use your data for any purpose other than providing services to us.

We do not embed third-party advertising or social media tracking on our website.

8. International Data Transfers

Your personal data may be processed outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@roamquora.com
• Website: roamquora.com